Hotel and cosmetics: regulatory aspects

Cosmetici per hotelleria

In the summer, everyone needs to recharge their energy with a nice holiday, especially in this period, when the pandemic situation is taking its toll. Tourism can start again and so can the hotel industry.

Many hotels, along with accommodation, also offer the possibility to access dedicated wellness centres. Offers combining business and pleasure includes proposals for the care and well-being of people. Big hotel facilities, including luxury hotels, can provide their clients with welcome courtesy lines and/or kits for beauty and hygiene.

There are many examples of hotel cosmetics, that can also be customised on request. These are mainly bath products (soaps, shampoos…), that can be combined – especially in luxury hotels – with perfumes, beauty masks and/or body lotions, along with other accessories such as slippers, towels and bathrobes. Cosmetic companies have therefore included hotels in the list of their customers.

For an appropriate management of cosmetic supplies to hotels, including luxury hotels, it is necessary to focus on the cosmetic product safety. On one side, the companies responsible for the cosmetics (manufacturers and/or importers or their delegates) should monitor and handle any adverse event involving a certain cosmetic product, ensuring the traceability of the batches on the market.

On the other, hotels should take care of the qualification of their suppliers to be sure that they are distributing products that are meeting the legal requirements, especially as far as the labelling is concerned. Hotel managers wishing to apply the hotel’s trademark on these products should be aware that they are going to become directly responsible for the cosmetic product safety.

In fact, even if a cosmetic product is manufactured by a third party, the company applying its own trademark or name on the product shall proceed to its notification in the CPNP, to the preparation of the PIF (Product Information File) and to the management of any cosmetovigilance case.

The regulatory aspects to be taken into account are many, and can vary based on the role of each stakeholder of the supply chain. Marketing goals should therefore be established after complying with all requirements on the cosmetic products as consumers’ safety comes first. Hotel guests would certainly appreciate quality products, generating a positive advertising of both the products and the hotel facilities that provide them.

The consultancy of regulatory expert can be just what is needed to carry out a feasibility assessment of projects including the sale (upon payment or for free) of cosmetic products.

Written by: Giorgia Martini